PESQUISA SOBRE AS ESTRATÉGIAS DE MELHORIA CONTÍNUA E A IMPORTÂNCIA DA GESTÃO DA QUALIDADE COM O MÉTODO KAIZEN

Abstract

Nowadays, a lot is discussed and there is an attempt to improve quality management and continuous improvement processes, as customers have become more demanding, looking for companies with quality products and social responsibility. thus, among the aspects and practices of quality management, there is the Kaizen method, which brings several benefits to the company that applies it. The present article has as main objective to conceptualize the aspects of continuous improvement with a focus on the Kaizen method, as it is something efficient and recognized in the field. To achieve the main objective, the importance of applying the Kaizen method in the Brazilian companies WEG, Emicol and Embraco will be demonstrated. Through exploratory and descriptive research for the construction of this work, qualitative data was used to understand the topic addressed. In addition to the literature review, a survey was presented with students ang people from the logistics and other areas to survey their knowledge on the subject. Satisfactory results that quality is known within companies, but new tools or methods to improve the Kaizen methodology are not as well known and must be pioneered.